Topics
- Search for music
- Listen to the radio and audio streams
- Log on your personal space
- Buy products, track an order
- Manage personal data, use the download manager
- Discuss on the forums
- More questions?
1. Search for music
"All paths lead to Rome". With musicalias.com several paths will lead you to your favorite music or to surprising discoveries!
Take a little time...
In the navigation bar at the top of the screen "Browse" and "Discover" are the main ways to explore the catalog.
"Browse" leads to a list of our catalog's musical genres; a click on a genre will lead you to a list of all works associated to it. One work may be associated to several genres of course!
"Discover" corresponds to five types of specificities: music, lyrics, mood or occasion, country, main instrument. Click one that suits you best or intrigues you most, you will get a list of works associated to it, in all musical genres.
On the right side of the screen below the radio, the "Catalog" box gives you access to the following lists: new products, promotions, future releases available for pre-order, editor's picks and bestsellers.
Find quickly!
Just above the radio, the Quick Search field will provide you with products which title, label or artist match your request.
The Advanced Search enables you to focus on specific criteria such as: release date, price range, label, type of carrier...
Please note: in any case your choices are restrictive, which means that the engine will only show results matching ALL the words and criteria.
You may try as many searches as you want!
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2. Listen to the radio and audio streams
Listening to music on musicalias.com is pretty obvious.
The Radio
 The Radio offers a selection of songs recently added to our catalog. At the top right corner of the website, in case you have not seen it yet. ;)
Click on it to open a pop-up that will play tracks one after another. You may also click on a title to listen to it immediatly. The basic controls of any audio player are available to set volume, skip tracks or stop/start the audio stream.
A click on this symbol  next to a title brings you to the product page that the track belongs to.
If you encounter problems with the radio (no sound, no show), make sure your computer's sound settings are correct and Flash Player is present and up to date (click here to download Flash Player).
Audio streams
At least one or two audio streams are made available by Publishers on most product pages. A click on this symbol  will launch your audio player (Winamp, i-Tunes, Windows Media, Real Player...) associated to m3u files, and then the sample will play.
If your favorite player is not launched, you will have to select the m3u file type in your software's options/preferences/tools.
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3. Log on your personal space
Authentication is required to make an order, access your account or functions restricted to members.
 You may login at anytime with the e-mail address used for registration and your password: just enter them in "my account" fields on the left-hand side of the screen. If you have lost your password, just click on "Lost password?" and follow the instructions.
Do not be surprised if you have to login again after a while: in order to protect your privacy, a session automatically expires after a moment without action on your side.
If you cannot login:
make sure your password was spelled correctly (it is case-sensitive) or ask a new password if nothing works
check your web brower's security settings (cookies must be enabled)
you may also contact us if the situation seems desperate!
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4. Buy products, track an order
The first step consists in adding products to your shopping cart!
Click on this symbol 
 You can add as many items as you wish!
The "Cart" box on the left hand-side of the screen informs you on the number of items and total value in your shopping cart (Euros or US Dollars, depending on the currency you choose).
Click on  to view your cart's contents and modify quantities or delete items.
When your cart contains exactly what you want to buy, click on:
 or 
You will then have to authenticate yourself if you are not logged in, or register if you do not have an account yet!
You will then go through four steps:
- delivery information (shipping address and method)
- payment information (billing address and payment method)
- review of all choices before final confirmation
- enter your credit card information on our bank web page or Paypal payment page
After those four steps, we will send an e-mail (to the address stored in your account) containing your order's details.
You will be able to track your orders in your account. We send you e-mail each time something happens with your order (when a Seller sends a product, for instance!). If one or several products cannot be delivered, we send you an e-mail alert and adjust the total amount charged on your credit card or Paypal account, according the products to be actually delivered.
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5. Manage personal data, use the download manager
 If you have registered on musicalias.com, your account enables you to:
manage your personal information: coordinates, address book, password
review all your orders (pending and complete)
access the download manager and your digital purchases
You must authenticate yourself to access your account (see above: "Log on your personal space").
Once logged in, click on "my account information" to reach your account's info and options.
Your digital purchases are available in the forum's download manager. A click on "view my files" will bring you to a list of categories containing your files.
Please note some files have a limited lifetime or maximum number of downloads per customer: in that case it will be mentioned.
More on the download manager in the forum help.
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6. Discuss on our forums
Just click on "Discuss" in the main navigation bar, or on one of the 5 last topics discussed, on the right-hand side of the screen.
The forums have their own Help pages.
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7. More questions?
Should you encounter any difficulty with the website or have some remarks, please contact us via the online form (we usually answer within two business days).
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